Visibility and maintenance of the user environment

Ensure users have a consistently optimum working experience by enabling IT to have complete end-to-end visibility of the user environment. With remediation tools such as 'environment snapshot and roll-back', support costs can be further reduced and user satisfaction maintained.

Visibility and maintenance of the user environment

• Application Discovery The discovery mode allows details of personalization activity to be automatically captured over a period of time. Activity such as applications executed can be captured in real-time and stored in the central database. This information can be subsequently used to create the users personalization settings.
• Personalization Analysis Personalization Analysis generates tabular and graphical reports based on personalization settings across groups, individual users or applications. This is needed for reporting on personalization usage across the organization, monitoring the progress of personalization migration activities and also provides a means of rolling back personalization data.
• Personalization Roll-Back User personalization settings can be stored as environment snapshots, enabling application level settings to be rolled back to any previous snapshot with just a couple of clicks. This process can happen without the user having to log-out of their XenDesktop session. Users no longer risk losing their personalization settings if problems arise.

Go back to the AppSense UV and Citrix XenDesktop page