Optimal System Management
A Terminal Server Environment in its optimal state represents efficiency, predictability and above all, quality of service to its users. Unfortunately, servers seldom operate at their optimum state; unstable user profiles, hardware under-utilization and unauthorized applications can degrade system state.
Illustrated in the graph below is the difference between a system in its optimum state (blue line) and its actual state (red line); this represents a direct cost to your organization. Click on the relevant area of concern for more details.
Let AppSense cure your Citrix and Terminal Server pains
AppSense Management Suite comprises four technology components designed to maximize your system state. Learn more about how AppSense Management Suite can positively impact your Citrix and Terminal Server environment.
- Inconsistent Response Times
The Pain: Inconsistent and slow-responding applications lead to unhappy and unproductive users as well as low quality service levels
Unhappy or unsatisfied users can lead to loss of productivity and ultimately loss of profit.
The AppSense Cure: Ensure Quality of Service
AppSense enables you to define your own rules to allocate your critical resources, such as processor, memory and network bandwidth. You can reserve, share and limit these resources at a granular level for each device, session, user and applications as you wish.
Eliminating the common performance issues that occur when delivering complex mixes of Windows Applications on Windows Server 2003, AppSense ensures that users experience consistent and improved response times across the entire application.
You know the highest quality of service is being delivered across your entire enterprise - all day, every day.
You need: AppSense Performance Manager
- Unmanageable and unstable profiles
The Pain: Users running unauthorized applications
User profiles can easily become corrupt, can grow in size and therefore effect logon times and can leave the user with an unproductive working environment. All this leads to increased cost and decrease user productivity.
The AppSense Cure: Profile Management
A comprehensive set of actions and rules that enable administrators to configure and maintain desktop environments without the need for advanced scripting skills. Configurable actions include the management of files, folders, drives, printers, registry, shortcuts, environment variables, ODBC connections, user interface controls and ADM policies. Rules may also be configured based on Active Directory, user, session, client or computer settings, giving you complete flexibility to apply precise actions in specific scenarios. Inherent, task driven wizards simplify and accelerate the creation of both actions and rules.
You need: AppSense Quality Of Service
- Unauthorized Applications
The Pain: Rogue and resource intensive applications reducing performance
In a multi-user environment, rogue and resource intensive applications reduce quality of service to users. This results in increased support costs and decreased productivity.
The AppSense Cure: System Protection
Eliminate system degradation from unwanted programs and effectively manage the delivery of production applications, reducing administrative costs and management overheads and improving user productivity. A pre-determined list of ‘trusted owners’ quickly determines which applications are unsanctioned. Only applications installed by an Administrator are allowed to run by default. Complete configurability means you can extend your trusted owner list as required. Application execution policies can be added for individual users, group or clients by adding rules. Each rule contains a white list of accessible items and a black list of prohibited items.
You need: AppSense Profile Management
- Configuration Changes
The Pain: Large, cumbersome scripts and unauthorized changes
Setting up and maintaining configurations and user environments can be complex and labour intensive. From developing and maintaining logon scripts to using scripted policies to lockdown application features, changing that reflect business goals must be flexible, secure and easy to maintain.
The AppSense Cure: Environment Manager
A simple point-and-click interface to remove unwanted application features and simplify the end user experience. Hide or disable user interface controls and block keyboard shortcuts for all, or specific, applications to close potential security loopholes. Self-healing technology automatically protects and repairs essential elements of the system and users’ environment the instant an unexpected change occurs.
You need: AppSense System Protection
- Un-optimized Hardware
The Pain: Inefficient use of CPU, memory and bandwidth
Under utilization of system resources is not a good return on hardware investment and leave users suffering slow response times. This creates unnecessary support cost and reduced productivity.
The AppSense Cure: Quality Of Service
With AppSense Thread Throttling™ technology you can set system wide CPU thread throttling policies that will automatically trigger when the system is heavily loaded and apply gradual throttling to any runaway threads within each process. User memory limits can be applied to restrict the amount of virtual memory utilized. Users can be warned, and then prevented from launching additional applications when virtual memory utilization reaches critical levels. Application memory limits can be applied to individual applications, which will force them to close down gracefully when they consume excessive memory. Consequently, AppSense can increase quality of service and provide opportunities for more users on a server.
You need: AppSense Quality Of Service
- License control in a Terminal Services Environment
The Pain: License control in a Terminal Services Environment
Software license fees in terminal server environments can be expensive, especially when only a small portion of the workforce actually uses it.
The AppSense Cure: AppSense Application Manager
AppSense Application Manager enables you to reliably and effectively enforce software licensing policies on client devices, and therefore gain greater control over the deployment of applications in a Windows® Terminal Server environment and possibly reduce the number and cost of software licenses.
AppSense Management Suite delivers so much more
Using the integrated technologies of the AppSense Management Suite can help administrators solve all of the above issues as well as provide the following functionality and benefits:
- Create Self-healing servers to maintain the integrity of your build
- Create Application Limits & Time Restrictions
- Monitor system and user activity to identify potential problems
- Ensure Application Integrity with Digital Signatures
- Allocate specific CPU resource to devices, clients and user sessions