End Of Life
AppSense is keen to provide the best support possible for its products and to provide new functionality for both our existing and new customers. As part of the evolution of the products we will periodically announce that a version of our products or an environment is approaching the end of its supported life (EOL).
The AppSense EOL policy is to provide support to the current release version plus the previous major version, its minor versions and its service pack releases. All versions prior to the previous major version are considered end of life products.
When a product reaches its end of life date, it will be denoted as end of life on the AppSense website. The following conditions apply to all end of life products:
- AppSense will no longer provide technical support for this version of the product.
- AppSense will not fix any defects in this version of the product.
- No future minor releases or service packs will be delivered for that version.
- AppSense will actively support the current release version of the product along with all release versions of its preceding major version.
Announcement
With the release of AppSense Management Suite V8.0 in November 2008, AppSense no longer supports the following products and environments:
- Versions of AppSense Management Suite prior to 7.0 (including the legacy deployment system)
- Microsoft Windows 2000
If you have any questions or need advice in moving to a more recent version of our products, please contact: customerservices@appsense.com